Privacy Policy

1. Introduction
This Privacy Policy outlines how Zonecrew Power Washing (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information. By using our website or services, you agree to the terms of this policy.

2. Information We Collect
We may collect the following personal data:

• Full name

• Email address

• Phone number

• Property address or service location

• Service preferences and notes

• Uploaded photos or documents

• IP address and browser information (via website usage)

3. How We Use Your Information
We use the collected information to:

• Provide and manage our cleaning services

• Respond to enquiries and provide free quotes

• Schedule appointments and deliver requested services

• Improve our website, marketing, and customer experience

• Send service updates, confirmations, or follow-ups

• Comply with legal and regulatory requirements

4. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:

• Trusted service providers and subcontractors (only if required to fulfil your service)

• Legal authorities if required by law

• Payment processing or invoicing systems (if applicable)

5. Data Security
We are committed to keeping your personal data safe. We implement appropriate technical and organizational security measures to protect against unauthorized access, loss, or misuse of your information.

6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Data Rights (UK GDPR)
You have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or outdated data

• Request deletion of your personal data

• Object to or restrict processing in certain cases

• Withdraw consent at any time (if processing is based on consent)
  To exercise your rights, contact us using the details provided below.

8. Cookies and Website Tracking
Our website may use cookies or tracking tools to enhance user experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.

10. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Zonecrew Power Washing
South Croydon, London
Email: info@zonecrew.co.uk
Phone: 07888 186055

Last updated: July 2025